Make room to listen before solving

Choose a moment when everyone has enough time to talk. Ask whether the other person wants you to listen, help think through options, or work on a next step together.

Reflect back what you heard in your own words and leave space for corrections. Understanding someone does not require agreement on every detail.

A simple starting point

• Ask one open question.
• Let the answer finish before responding.
• Agree on one shared priority.

General educational ideas to help you begin a conversation. For decisions about health, legal rights, or finances, speak with an appropriately qualified professional.